Yes, this is the time we are able to advise you on getting the best from your photographs, so all of the decision makers in the family should be present.

.01

Do I have to place my order at the time of the portrait viewing?

FAQS

Kelli specializes in wall decor and the production of Fine Art photographic prints but we do make digital files available for purchase.

.02

CAN I GET THE DIGITAL FILES OF THE IMAGES?

FAQS

FAQS

Our matted, retouched fine art print collections start at $795 and our digital print collections start at $1250. We have a variety of sizes and products. 

.03

What are the prices of your photographs?

FAQS

FAQS

You can send your zoom sales representative will help you select the perfect size and pieces for your walls.  

.04

How do I know what size photographs would suit my home best?

FAQS

FAQS

Print orders are completed in two to four weeks and digital orders can be delivered as soon as 24 hours.   

.05

How long do orders take to complete?

FAQS

FAQS

Yes! we take them all including, Visa, Mastercard, American Express, Discover and Affirm

.06

Do you take credit cards?

FAQS

FAQS

Yes, just talk your sales person and we can work out a plan that you feel comfortable with. We also accept Affirm. 

.07

Do you have payment plans?

FAQS

FAQS

Of course you may order photographs at a time later than the ordering session but please note that we only guarantee we keep our files for 28 days after your session or 14 days after your photo viewing, whichever is later. 

.08

Can I order prints at a later date?

FAQS

FAQS

If you need reschedule, please call your photographer directly at the number in your confirmation email.   

.09

What if I need to cancel?

FAQS

FAQS

Please be advised of our Terms and Conditions

Any cancelled, rescheduled or missed appointment automatically turns your deposit into a store credit.

.10

Will I get my session deposit refunded if I cancel?

FAQS

FAQS

We have studios in Wilmington, DE (The Independence Mall on Concord Pike) and in Marietta, GA (The Orlando Building at 1685 Terrell Mill Rd SE near Truist Park) and opening in December 2023 Baltimore Maryland at 101 N. Haven Street. Suite 301

 All sessions are by appointment only. 

 

.11

Where is your studio?

FAQS

FAQS

Your photo is printed on high-grade photo paper then face mounted to the acrylic glass (plexiglass) so that you're looking through the acrylic at your print. Acrylic is unique in that light refracts within the acrylic (instead of passing through as it does with glass). With the right lighting, your photo almost appears backlit. Finally, we protect the print and provide rigidity to the acrylic by backing the print with dibond and adding the hanging/floating hardware so that your print appears to float off the wall with no hardware visible. Beautifully modern and produced in the finest labs we have sourced from around the world, these beautiful pieces are available unframed, ready to hang, or can be upgraded to a metal slim line frame. We offer both single image and collage options in our printing options. 

.12

What is an Acrylic?

FAQS

FAQS

We are typically there in the summer and sometimes in the winter. Keep up to date with our travel schedule by subscribing to our newsletter.

.13

when are you in wyoming?

FAQS

FAQS

You can read Terms and Conditions HERE.

.14

What are your terms and conditions?

FAQS

FAQS

Your reservation fee secures portrait session for the date/time agreed up

Session reservation deposit is non-refundable unless you attend your photo session and viewing appointment

Deposit is transferrable with no expiration date. 

Failure to not turn up at a portrait viewing session is also considered a no-show and deposit will not be refunded.  

Less than 24 hours notice in cancellation will result in forfeiting your deposit.

Any more than a 15 minute appointment “late show” is considered a no-show appointment .

TERMS + CONDITIONS